Shipping & Delivery

Nicolangela Fashion Group Pty Ltd ABN 577 633 418 407
Tel: 1300 798 956

SHIPPING RATES

Nicolangela Fashion Group Pty Ltd ships goods FREE within Australia. International shipping is a flat rate of $65.

SHIPPING & DELIVERY POLICY

We are a small team cutting most garments to order focusing on quality over quantity with minimal waste. We ask that you allow 10-15 business days for the delivery of your order in Australia, with an additional 5 days for International orders.

Nicolangela Fashion Group Pty Ltd delivers products Australia wide and internationally using Australia Post, DHL & Couriers Please. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

DUTIES & TAXES

At checkout, your final purchase price and the shipping amount will be displayed. If your purchase is shipped to an Australian address, Goods and Services Tax will be included in the purchase price. Items shipped overseas will be exclusive of Goods and Services Tax.

INTERNATIONAL SHIPMENTS

Please be aware that any items shipped internationally may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from Nicolangela, you are the importer and must comply with all laws and regulations of the destination country. You authorise us to designate a carrier to act as your agent with the relevant customs and taxation authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

CUSTOMER SERVICE POLICY

Nicolangela Fashion Group Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are current and pricing is true and correct. Standard delivery timeframes are between 10-15 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within to arrange an agreeable alternative item, a backorder or a full refund. Should you need to contact us directly please email online@nicolangela.com or phone 1300 798 956